bd bazee Privacy
Policy

Information We Collect

bd bazee collects personal data from you in three primary ways: information you provide directly when registering and using the Platform; information generated automatically as a result of your activity on the Platform; and in limited circumstances, information received from trusted third-party sources such as payment providers and identity verification services. The categories of data we collect are detailed below.

How We Use Your Data

bd bazee processes your personal data only for specific, clearly defined purposes. We do not use your data beyond what is necessary to fulfil those purposes, and we retain it only for as long as required. The following table sets out the primary purposes for which your data is processed and the legal basis for each.

Data Sharing & Third Parties

bd bazee does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose. All third parties with whom we share data are contractually required to maintain appropriate security standards and to process your data only for the purpose for which it was shared.

• Payment processors: When you make a deposit or request a withdrawal, we share the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket (DBBL), Upay, or the relevant bank — in order to process the payment. Payment providers operate under their own privacy policies and are independently responsible for the security of your mobile money or bank account data.
• Identity verification services: We use third-party KYC and identity verification providers to assist in verifying the identity, age, and address of players. These providers receive the minimum personal data necessary to perform the verification and are prohibited from using that data for any other purpose.
• Game studio providers: Casino and slot game content on the Platform is supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios may receive anonymised session and bet data for the purpose of ensuring game integrity, detecting technical issues, and settling jackpots. They do not receive your name, contact details, or payment information.
• Fraud and security services: We share technical data — including IP addresses, device identifiers, and behavioural signals — with fraud detection and cybersecurity service providers who assist us in identifying and preventing suspicious activity on the Platform. This data is processed under strict confidentiality agreements.
• Legal and regulatory authorities: We may be required by applicable law, court order, or regulatory direction to disclose your personal data to law enforcement agencies, financial intelligence units, or other government bodies. In such cases, we will disclose only the data specifically required and will notify you where legally permitted to do so.
• Business transfers: In the event that bd bazee undergoes a merger, acquisition, asset sale, or restructuring, your personal data may be transferred to the successor entity as part of that transaction. We will notify you in advance of any such transfer and you will retain all rights described in this Policy in relation to the successor entity.

Cookies & Tracking Technologies

bd bazee uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage objects — to operate the Platform efficiently, remember your preferences, maintain your login session, and gather analytics data. The following explains the categories of cookies we use and how you can manage them.

1. Strictly necessary cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your Wallet state, and ensure that security tokens are transmitted correctly between your browser and our servers. These cookies cannot be disabled without breaking core Platform functionality. No consent is required for strictly necessary cookies.
2. Functional cookies: These cookies remember your preferences — such as your preferred language setting, display preferences, and previously entered information — to provide a more personalised experience. They are not essential but significantly improve usability. Disabling them will not prevent you from using the Platform, but some features may behave less intuitively.
3. Analytics cookies: We use first-party analytics cookies to understand how players navigate the Platform — which pages are visited most frequently, how long players spend in different sections, and where users encounter difficulties. This data is collected in aggregate form and does not identify individual players. It is used solely to improve the Platform's design and performance.
4. Marketing and retargeting cookies: Where you have consented to marketing communications, we may use cookies to understand which promotions you have already been shown and to avoid sending you duplicate communications. We do not use third-party advertising networks or cross-site tracking cookies to serve advertisements on external websites.
5. Cookie duration: Session cookies expire automatically when you close your browser. Persistent cookies remain on your device for a defined period (typically 30 days to 12 months depending on their function) and are deleted automatically on expiry. You may manually delete all cookies at any time using your browser settings.
6. Managing cookies: You can control and delete cookies at any time using your browser's cookie management settings. Disabling all cookies may affect the functionality of the Platform. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation. To withdraw consent for non-essential cookies, please contact us at [email protected].

Data Security & Retention

bd bazee implements a layered approach to data security, combining technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, our security programme is built around industry best practices and is regularly reviewed and updated.

• Encryption in transit: All data exchanged between your browser or device and the bd bazee Platform is transmitted over HTTPS using TLS 1.2 or higher encryption. This ensures that your personal data, login credentials, and payment information cannot be intercepted during transmission.
• Encryption at rest: Sensitive personal data stored in our databases — including KYC documents and financial records — is encrypted at rest using AES-256 or equivalent encryption standards. Passwords are never stored in plain text; they are stored as one-way cryptographic hashes using a modern hashing algorithm with per-user salting.
• Access controls: Access to personal data within bd bazee is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational need can access player data. All internal access events are logged and subject to periodic audit. Customer-facing support staff access only the minimum data necessary to handle your query.
• Two-factor authentication: bd bazee uses SMS-delivered one-time passcodes (OTPs) as an additional layer of authentication for sensitive account actions including withdrawals, password changes, and email address updates. We strongly recommend that all players enable available 2FA options to protect their Account.
• Incident response: In the event of a personal data breach that may affect your rights or interests, bd bazee will notify affected players as promptly as practicable and will take immediate steps to contain and remediate the breach. We maintain a formal data breach response procedure reviewed by our security team.

Data Retention

bd bazee retains your personal data for as long as your Account is active and for such additional period as is required to fulfil legal, regulatory, and operational obligations. The table below summarises our standard retention periods by data category.

Your Privacy Rights

bd bazee respects your rights over your personal data. As a player on the Platform, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

Marketing Communications

bd bazee sends promotional and marketing communications only to players who have affirmatively opted in to receive them during the registration process or at a later point via their Account settings. We do not send unsolicited marketing messages. The following explains how our marketing communications work and how you can manage your preferences.

• Channels: Marketing communications from bd bazee may be delivered via email to your registered email address, via SMS to your registered Bangladeshi mobile number, and via push notifications if you have enabled them on your device. Each channel is managed by a separate consent preference in your Account settings.
• Content: Marketing messages may include deposit bonus offers, free bet promotions, reload bonuses, cashback offers, tournament invitations, and seasonal promotions tied to cricket events (BPL, IPL, ICC tournaments), Eid, Pohela Boishakh (Bengali New Year), Victory Day, and other relevant occasions.
• Frequency: bd bazee aims to send marketing communications at a frequency that is useful to players without being intrusive. Players who receive communications at a frequency they find excessive may adjust their preferences at any time without affecting their Account status.
• Opting out: You may withdraw your consent to receive marketing communications at any time by: (a) clicking the unsubscribe link included in every marketing email; (b) replying "STOP" to any marketing SMS; (c) disabling push notification permissions in your device settings; or (d) contacting our support team at [email protected]. Opt-out requests are processed within 5 business days.
• Transactional communications: Opting out of marketing communications does not affect transactional and service communications, which are sent regardless of marketing preferences. Transactional messages include deposit confirmations, withdrawal status updates, KYC request notifications, password reset OTPs, responsible gaming alerts, and important policy update notices. These are necessary for the operation of your Account.

Policy Updates & Contact

bd bazee reserves the right to update and amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features and services available on the Platform. When material changes are made, we will notify registered players via email to their registered address and by displaying a prominent notice on the Platform for a minimum of 30 days following the update. The revised Policy will be published on this page with an updated effective date at the top.

Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you should discontinue use of the Platform and may request Account closure by contacting [email protected]. Closing your Account will not affect our obligation to retain certain data as described in the retention schedule in Article 5.